* Programme is subject to change without prior notice. Please check back again for regular updates.

Day 1, 15 May 2013
0900 WELCOME ADDRESS
Benny Pua, President, Textile & Fashion Federation (Singapore)
0930 WELCOME ADDRESS
Steve Newbold, General Manager, Top Right Group and WGSN Asia Pacific
0940 Keynote
THE WGSN FORECAST 2013
With increasing affluence across Asia and rising aspirations, the Asian customer’s expectations of service are shifting dramatically. WGSN examines how the retail and fashion industries will need to adapt to ensure they continue to compete successfully in the next 12 months. Tapping into major shifts in consumer behaviour, purchasing priorities, and the path to purchase and insight from newly available sources of data, WGSN’s future vision for the industry will provide a road map to how to fulfill the desires of the new Asian fashion customer.

Ruth Marshall-Johnson, Head of Consultancy, WGSN
1015 Singapore Shopping Survey: Research Report
SERVICE FIRST
In an increasingly competitive Asian consumer market, where the product playing field is levelled, service becomes a key differentiator and understanding your business’s service experience is crucial. TaFf, the service standards agency, and GFK leaders in Global Mystery Shopping, reveal the results of a specially commissioned mystery shopper survey which unveils the challenges facing Singapore’s fashion retail service industry. In an exclusive session, results from the study will shine a spotlight on the strengths of fashion style advisors and sales personnel and identify solutions in areas of weakness for better serving the Asian fashion shopper.

Nehal Medh, Managing Director, GfK Consumer Experiences
1100 TEA BREAK
1120 Case-studies
THE NEW SALES ASSOCIATE: ACTIVATING AMBASSADORS WITHIN YOUR
ORGANISATION

Fashion sales associates now have a bigger role to play than just to serve the customer, they have to rely on their passion and taste for fashion to influence choices, drive sales and sometimes even foster one to one relationships. The beauty industry is at the forefront of showing how activating sales staff as offline and online advocates can help build brands and grow them loyal fans. Here we look at how new sales and customer service training techniques improve your sales, your service levels and help retain staff.

Simone Pederson, Founder, Red Scout
1200 Keynote and Panel
SERVICE BRANDING: DESIGNING YOUR “MOMENTS”
How can fashion brands empower their service staff to deliver creative, exciting solutions on the shop floor and be on-brand as well? This panel will engage service specialists and retailers to relate how they’ve elevated the customer‘s experience.

Ann Kositchotitana, Founder and Managing Director, Front Row Group
Marcello Pace, President Retail – Emerging Markets, Bata
1300 LUNCH AND NETWORKING
1400 Case-studies and Q&A
WINNING THE ASIAN FASHION CONSUMER AND BUILDING BRAND LOYALTY
Burgeoning middle classes and rising disposal incomes across many Asian economies is attracting more and more international competitors into Asian markets. This session will offer insights into how to compete against Fashion’s multi-national operators and differentiate your business as well as provide strategies for winning market-share, connecting with customers and building a strong and scalable brand.

Dr Peter Lau, Chairman and Chief Executive, Giordano International Limited
Douglas Young, Founder and Chief Executive Officer, Goods of Desire (G.O.D)
1500 Keynotes and panel
MOVING YOUR ONLINE OFFER FORWARD WITH THE CUSTOMER
How are the best online fashion retailers distinguishing their offer in a continually crowded market place?  What can offline retailers looking to move online and those pursuing omni-channel policies learn from pure play fashion operators around service and content and how is the Asian online fashion shopper changing? In this session we hear from international and Asian based online fashion retailers about this fast evolving shopper and access his shopping habits with an exclusive research from a specialist ecommerce analyst.

Harry Markl, Regional Managing Director, ZALORA Southeast Asia
Stephanie Phair, Managing Director, The Outnet.Com
Malcolm Pinkerton, Senior Ecommerce Analyst, Planet Retail
1600 TEA BREAK
1615 Keynotes and panel
CREATING COMPELLING STORE EXPERIENCES
Will the traditional store become extinct? In new world retailing, where online rises as a growth hero, traditional stores are transforming into engagement zones to enthral, delight and captivate the customer. No longer just a point of sale, brick and mortar stores serve a higher messaging purpose; to enhance engagement via an experience based offer. What is the Asian consumer looking for in store, and how can you make it a captivating and essential part of your brand proposition?

Jennifer Fall, Asia Brand Director, Galeries Lafayette
Wayne Milano, Senior Vice President Asia, Abercrombie & Fitch
Darren Watson, Creative Director, FITCH Southeast Asia and Greater China
1715 Briefing and discussion
THE STOPOVER SHOPPER: HOW TO MAXIMISE THEIR VISIT FOR YOUR PROFITS
Singapore welcomed over 7.1million visitors in the first half of 2012. In this session, we discuss marketing strategies to attract the stopover shopper and hear from tourist retail specialists about how to drive traffic and sales and provide an outstanding experience for the holiday shopper.

Aida Bayoud, Vice President Retail, Value Retail Management China
Stefan Ellrott, Country Manager, Global Blue Singapore
1750 Closing Comments
Steve Newbold, General Manager, Top Right Group and WGSN Asia Pacific
1800 ASIA FASHION SUMMIT NETWORKING RECEPTION
Day 2, 16 May 2013
0900 WELCOME ADDRESS

0930 Keynote Presentation

GOING FOR GROWTH IN THE WORLD OF CHANGE
Presenting new realities of today’s retailing, the challenges and the opportunities. Join Mr. Ravi Thakran of LVMH as he shares his vast knowledge of entering and developing a luxury market in Asia, ensuring your share of the new consumer spending in these regions and targeting your luxury buyer via new media and PR options. What will be the winning strategies that deliver growth in a world of change?

Ravi Thakran, Group President for South Asia, Southeast Asia and Middle East, LVMH
1030 TEA BREAK
1050 Case-studies

BUILDING A FAST FASHION BRAND FOR ASIA
How do you build a brand for effective and rapid growth in today’s economy? What are the key steps to take? What are the pitfalls to avoid? Ann Kositchotitana, Founder and Managing Director of Front Row Group, will share her experience in co-owning and co-developing HEADLINE SEOUL, an Asian fast-fashion brand that’s taken the world of fashion by storm. Barely one year old, the brand has garnered franchisees in Singapore, Malaysia, the Philippines and soon in China and the United States. Learn how Ann and her team turned their brand into a multi-million commercial business in a short span of time.

Ann Kositchotitana, Founder and Managing Director, Front Row Group
1140 Case-studies
5 RETAILING TRENDS YOU WILL WANT TO WATCH
The scope of the retail industry is quickly evolving as factors such as mobile technology, retailer expansion into global markets, and supply chain sophistication affect how business is being done. Learn how many important retailers are changing the game by taking risks with new strategies and finding great success.

Mercedes Gonzalez,Director, Global Purchasing Companies
1230 LUNCH
1400

Case-studies
THE GREATEST STORY EVER SOLD. HOW THE WORLD’S FASHION LEADERS TELL A STORY
Social media has opened up a floodgate of content, sharing millions of thoughts a second through channels like twitter, Pinterest, Facebook, Youtube, and instagram. Through the noise, true storytellers emerge, influencing consumers and driving purchases through native advertising or marketing messages disguised as compelling stories, shared experiences and rich media.

This session highlights the importance of native advertising in the future race to reach consumers through the social media and mobile. The presentation will educate the audience on the importance of developing a voice, personality, and story for a brand. Saynt will provide personal stories of brands which have developed global followings, by telling and retelling a compelling brand story exclusively through social media profiles as well as review of best practices by leading marketers including Burberry, Louis Vuitton, Alice & Olivia, DKNY and Net-a-porter.

Daniel Saynt, CEO and Chief Creative Officer, Socialyte
1450

Interview
COLIN MCDOWELL IN CONVERSATION WITH HUSSEIN CHALAYAN - DESIGN - THE KEY TO CREATIVITY.
Lauded for his innovative and experimental designs, Hussein Chalayan has dressed avant garde personalities including musicians Bjork and Lady Gaga. While some of his best known designs include a coffee table turned wooden skirt, an entire collection made from envelope paper, and aeroplane-inspired silhouettes, Chalayan says he is driven by how women will feel in his designs. “At the end of the day I’m really interested in form and shape and the body and cut,” he says. “People don’t buy a dress because they like the inspiration behind it, they buy it because it looks good on them, they like the way it makes them feel.” Named British Designer of the Year in 1999 and 2000, Chalayan has been the Creative Director of Asprey and TSE New York. In 2008 he was appointed Creative Director of Puma. The theme of Chalayan's conversation with international fashion commentator Colin McDowell will be design, its inspirations and influences. As McDowell says 'Hussein is that rarity in most walks of life: a person of intelligence and intellect whose imagination ranges over the arts, science and industry with equal enthusiasm and knowledge and I am honoured that he will be in Singapore with us for the Audi Singapore Fashion Festival this year."

Hussein Chalayan, Creative Designer, Hussein Chalayan
Colin McDowell
, Leading Fashion Commentator
1540 TEA BREAK
1600

Panel Discussion
BUSINESS EVOLUTION THROUGH VISUALISATION TECHNOLOGY
Browzwear and RTT will present cases of evolution of various business as they embark on interactive virtual and visual technology in product development and B2C. From traditional shirt, to sportwear to automobile, Browzwear and RTT will present known cases of business that have evolved to meet the challenge of product life cycle to the consumers in both e-commerce and retailing through 3D tecnologies.

Lena Lim, Director, Browzwear Solutions Pte Ltd
Massimo Prando, Managing Director, RTT Asia Pacific
1650 VIRTUAL FASHION DESIGN PRIZE AWARD
1700 CLOSING COMMENTS
Day 3, 17 May 2013 : WORKSHOPS

 

 

 

1000 - 1200 hours

Morning sessions (choose one)

Workshop 1
THE SILENT SALES PERSON
The reality of visual merchandising is that it is not a basic composition of decorating elements. Rather, the goal is to subliminally communicate to the consumer an idea of your branding image. Learn how consumers interpret their surroundings and get insight to new visual merchandising techniques.

Mercedes Gonzalez, Director, Global Purchasing Companies
 

Workshop 2
SWAROVSKI ELEMENTS: How We Add Sparkles Along The Value Chain

This workshop will explore the large array of SWAROVSKI ELEMENTS crystals used by Swarovski partners in the textile industry. Discover the different application techniques employed to add sparkles to a garment through interactive videos and the presentation of real show pieces.

Learn how Swarovski Element brand collaboration goes far beyond the distribution of crystal stones and how unique ingredient branding program brings substantial benefits to the partners - both from financial and marketing perspective.

Giuseppe Ravenna, Director, Southeast Asia, Swarovski Elements

 

 

 

 

1400 - 1600 hours

Afternoon sessions (choose one)

Workshop 3
#SIMPLESOCIAL: Every Tip, Trick and Secret from Social Media Greats

  • Reaching New Audiences on Pinterest
  • Getting a Return on Social Media Spend
  • Deploying Proven Digital Tactics During a Crisis
  • Protecting Your Brand With Smart Social Guidelines
  • Twitter Strategies That Produce Positive Business Results
  • Getting People to ‘Like’ Your Brand and Become Part of a Community
  • Developing a Winning Content Strategy to Engage Your Followers
  • Measuring the Impact of your Social Media Initiatives
  • Creating Your Social Media Dream Team
Daniel Saynt, CEO and Chief Creative Officer, Socialyte
 

Workshop 4
THE VIRTUAL APPROACH IN APPAREL INDUSTRY
In the digital world today, 3D virtualisation plays an increasingly important role in allowing companies to create innovation process from DESIGN right through to SALES. This workshop will show you what leading companies like Nike, Adidas are doing in their business model. The workshop will have a demonstration of the technologies these companies are using and also technology developed by Institute for Infocomm Research (I2R) to improve productivity for retail.

In addition, come discover how the use of these virtualisation technologies has been a huge contributor to carbon footprint reduction too!

Lena Lim, Director, Browzwear Solutions Pte Ltd
Massimo Prando, Managing Director, RTT Asia Pacific
AFS SEMINARS @ BLUEPRINT
The Pit Building, 1 Republic Boulevard
Runway Lounge Paddock 3
17 May
1000

Workshop 1
WGSN TREND FORECAST PRE-SPRING 2014
WGSN, the world’s leading global trend forecaster, will be holding a trend workshop at Blueprint this year. The workshop will look at Spring 14 trends from the buyer’s viewpoint examining key fashion themes, colours and shapes to look out for when putting together your merchandise mix at Blueprint.

Lorna Hall, Head of Retail and Strategy, WGSN

For trade show attendees only
17 May
1100

Workshop 2
SINGAPORE SHOPPING SURVEY: RESEARCH REPORT
With vast experience in the market research industry – ranging from media products to retail – Nehal Medh uses both qualitative and quantitative research technologies in his work. This presentation will provide some insights to the service level standards delivered by luxury brands, massive brands and departmental stores through mystery shopping.

Nehal Medh, Managing Director, GfK Consumer Experiences

For trade show attendees only
17 May
1700

Workshop 3
GET STARTED!
This seminar is designed to help new designers successfully set up and run a business successfully, benefiting from pitfalls, mistakes and triumphs from other designers who are doing it themselves. Learn your market, analyse your product, be clear in your brand, perform to your best and reach for the sky!

Mercedes Gonzalez, Director, Global Purchasing Companies

For trade show attendees only
18 May
1400

Workshop 4
THE C³ SYSTEM: HOW BRANDS ACHIEVE STRATEGIC OBJECTIVES FROM SOCIAL
Social media is disrupting businesses and is empowering customers in ways previously unimaginable. During this session, Marcus Ho (author of Secrets to Facebook Marketing) will reveal The C³ System, the world's first measurable methodology for social media marketing to best engage customers, build loyalty and create brand advocates.

Marcus Ho, Director of Social Media - Client Leadership, Social Media Hub

Open to public
18 May
1500

Workshop 5
LEVERAGING DIGITAL MARKETING FOR FASHION
The internet is increasingly taking up time of consumers, but building a brand a strong presence online in a cost-effective way is still a challenge most companies face. Stefan Bruun, who planned and execute major online retail brands such as Zalora, Lazada and Groupon will highlight the key differences as well as reveal some of the common pitfalls in going digital.

Stefan Bruun, Managing Director, Lion&Lion

Open to public
19 May
1400

Workshop 6
24 METRICS TO MEASURE SOCIAL MEDIA ROI
Calculating social media ROI is more than just a measurement of efficiency. Using the right metrics and extracting the necessary figures, you are able to discover the opportunities that may not only turn your audience from being mere loyal fans and active online community members, but ultimately drive them further into your sales funnel.

Marcus Ho, Director of Social Media - Client Leadership, Social Media Hub

Open to public